Campaign lifecycle
A campaign starts as a DRAFT, passes review and booking, then runs on its dates.
A campaign is either indoor or outdoor. All its screens must share one placing and one provider; the campaign takes both from its screens.
| Status | Meaning | You can |
|---|---|---|
DRAFT |
Being prepared | Edit, upload creatives, submit |
IN_REVIEW |
In provider or platform review | Withdraw |
REJECTED |
Not approved. See rejectionReason |
Edit, replace creatives, submit again |
SCHEDULED |
Approved and booked | Cancel |
RUNNING |
Playing | Cancel |
COMPLETED |
Finished | Read stats |
CANCELLED |
Stopped. See cancellationSource |
Read stats |
CONTENT_FAILED |
A video could not be converted | Replace the creative |
New statuses may be added, so handle unknown values.
Review order
Section titled “Review order”- Provider review runs first, for providers that have their own moderation. Today that is
CITYSCREEN(outdoor screens). - Platform review follows, according to your account’s moderation mode.
- Booking reserves every screen, or none.
| Mode | Who approves |
|---|---|
MANUAL |
A Smartcast Media moderator |
AUTO_APPROVE |
The system, once provider review passes |
AUTO_APPROVE skips only the moderator. Provider review, file checks and booking still apply, so a campaign can still be rejected. Smartcast Media can cancel any campaign.
With AUTO_APPROVE and no provider review, submit usually answers with the campaign already SCHEDULED. If booking cannot be completed at that moment, the campaign stays IN_REVIEW and a moderator decides instead.
A campaign keeps the mode it was last submitted with, shown in its moderationMode. A change to your account’s mode applies to campaigns created or submitted after it.
Follow progress by reading the campaign: GET /v1/campaigns/{campaignId}, or GET /v1/campaigns?status=IN_REVIEW for all in review. Polling every few minutes is enough; review takes minutes to hours. A rejected campaign carries the reason in rejectionReason.
Timing rules
Section titled “Timing rules”Providers set their own timing:
| Provider | Earliest start | Automatic cancel |
|---|---|---|
SMARTCAST (indoor) |
Today | None |
CITYSCREEN (outdoor) |
Tomorrow | If not approved by 23:30 the day before the start, in the campaign’s time zone |
When a campaign has an automatic cancel, the exact moment is on the campaign as autoCancelAt.